Please enable JavaScript in your browser to complete this form.About YouWho Is Submitting This Warranty Form *Business/Consumer/SPB RepresentativeA BusinessA ConsumerSPB RepresentativeSPB Representative Name *FirstLastBusiness NameContact Name *FirstLastAddressAddress Line 1Address Line 2City--- Select state ---Please SelectSouth AustraliaWestern AustraliaVictoriaNew South WalesQueenslandTasmaniaAustralia Capital TerritoryNorthern TerritoryState / TerritoryPostalPhoneEmail *About The ProductCopy of End-User Invoice (max 5MB) * Click or drag a file to this area to upload. Application *Choose The Most Relevant4x4CaravanMarineIndustrialOtherBrand *Choose OneInvictaZealPS Super SportSpectrumOtherRange *Choose OneInvicta Deep Cycle/XeroInvicta Hybrid StarterInvicta Power StationInvicta Super SlimInvicta Golf CartOtherRange *Choose OneZeal LithiumOtherThird ChoiceRange *Choose OneSpectrum Power StationSpectrum InverterSpectrum Energy StorageSpectrum StackableVehicle Make/Model/Year *Part/Model Number *Serial Number *Serial Number Example (Always start with SPB) Serial Number Example (Always start with SS) Serial Number Example (Always start with MPBL) Serial Number Example (Always starts with SNPS) Has The Product Been RegisteredChoose OneYesNoUnsureSupporting Images. Please attach any photos of the product or screenshots that may assist us (max 5MB per image) * Click or drag files to this area to upload. You can upload up to 4 files. Is Your Issue One Of The Below? *Bluetooth Won't ConnectBluetooth Data IncorrectBattery Won't ChargeBattery Won't Wake UpBattery Voltage Drops Under LoadBattery Voltage Under 10VPhysical DamageNone Of The AboveVoltage at terminals eg. 14.6 *Attention!Describe Your Issue *How long has the battery been like this? *I acknowledge I have tried to charge/wakeup the battery using a lithium charger *YesNoNot sure how toHow long did you attempt to wake the battery up for *Select one1 hour or less1 - 4 hours4 hours or moreIf you need help with this please call us on 1300 001 772 or email [email protected] for more information. If you are using a DC-DC charger, ensure your charger is operating correctly.Charger Brand *Charger Part/Model Number *Were any protections active on the Bluetooth App *Please enter any test you have completed (optional)Capacity TestVoltage TestCCA TestOther CommentsThe more information you provide, the quicker we will be able to process your form.Please do not dispatch product until you have received a Return Authorisation (RA) form from our customer service team. *AgreeWe are currently experiencing delays of up to two weeks due to testing equipment servicing *AgreeSubmit
Please enable JavaScript in your browser to complete this form.About YouWho Is Submitting This Warranty Form *Business/Consumer/SPB RepresentativeA BusinessA ConsumerSPB RepresentativeSPB Representative Name *FirstLastBusiness NameContact Name *FirstLastAddressAddress Line 1Address Line 2City--- Select state ---Please SelectSouth AustraliaWestern AustraliaVictoriaNew South WalesQueenslandTasmaniaAustralia Capital TerritoryNorthern TerritoryState / TerritoryPostalPhoneEmail *About The ProductCopy of End-User Invoice (max 5MB) * Click or drag a file to this area to upload. Application *Choose The Most Relevant4x4CaravanMarineIndustrialOtherBrand *Choose OneInvictaZealPS Super SportSpectrumOtherRange *Choose OneInvicta Deep Cycle/XeroInvicta Hybrid StarterInvicta Power StationInvicta Super SlimInvicta Golf CartOtherRange *Choose OneZeal LithiumOtherThird ChoiceRange *Choose OneSpectrum Power StationSpectrum InverterSpectrum Energy StorageSpectrum StackableVehicle Make/Model/Year *Part/Model Number *Serial Number *Serial Number Example (Always start with SPB) Serial Number Example (Always start with SS) Serial Number Example (Always start with MPBL) Serial Number Example (Always starts with SNPS) Has The Product Been RegisteredChoose OneYesNoUnsureSupporting Images. Please attach any photos of the product or screenshots that may assist us (max 5MB per image) * Click or drag files to this area to upload. You can upload up to 4 files. Is Your Issue One Of The Below? *Bluetooth Won't ConnectBluetooth Data IncorrectBattery Won't ChargeBattery Won't Wake UpBattery Voltage Drops Under LoadBattery Voltage Under 10VPhysical DamageNone Of The AboveVoltage at terminals eg. 14.6 *Attention!Describe Your Issue *How long has the battery been like this? *I acknowledge I have tried to charge/wakeup the battery using a lithium charger *YesNoNot sure how toHow long did you attempt to wake the battery up for *Select one1 hour or less1 - 4 hours4 hours or moreIf you need help with this please call us on 1300 001 772 or email [email protected] for more information. If you are using a DC-DC charger, ensure your charger is operating correctly.Charger Brand *Charger Part/Model Number *Were any protections active on the Bluetooth App *Please enter any test you have completed (optional)Capacity TestVoltage TestCCA TestOther CommentsThe more information you provide, the quicker we will be able to process your form.Please do not dispatch product until you have received a Return Authorisation (RA) form from our customer service team. *AgreeWe are currently experiencing delays of up to two weeks due to testing equipment servicing *AgreeSubmit